How It Works

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Submit Your Medical Reports

Our patient advocates make sure you have all the medical reports you need to receive your expert treatment plan. We help you determine what questions to ask to get the treatment you need.

How do I submit my reports?
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Log in to your user profile. You can take pictures on your phone or submit scanned copies of your reports. If you face any issues, your patient advocate will help you.

What reports and information do I need to submit?
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Please submit the medical reports you have and your questions for the experts. You can also mention your treatment preferences, such as a desire to avoid surgery, and travel or financial constraints. Our experts take this into account when recommending treatment.

How does Navya process my reports?
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Our AI system runs your reports through a database of clinical studies as well as outcomes from thousands of other patients to determine how patients like you reacted to various treatment options.

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Expert Oncologists Review

We coordinate with a multidisciplinary tumor board and ask them what you need to know to make an informed decision.

Who are the experts on Navya’s panel?
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We consult all of the experts necessary for your treatment decision and give them the tools to come to a consensus. You can view our experts here.

What’s the advantage of consulting through Navya?
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We give you access to experts without needing to travel or wait in long queues. The most reliable way to find the best treatment option is to consult multiple expert oncologists to find a consensus opinion. A person with esophageal cancer, for example, might need to consult a surgeon, a medical oncologist, and a radiation oncologist, all of whom need to have expertise in esophageal cancer. We give these experts tools to collaborate and come to a consensus so you don't need to weigh different expert recommendations yourself.

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Expert Treatment Plan in 24 Hours

Your Expert Treatment Plan includes personalized treatment recommendations, answers to your questions, and recommendations for further clinical examinations.

Where can I access my Expert Treatment Plan?
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You can access your plan in your Navya account. We will also send a notification to your registered email address when the report is ready. View a sample treatment plan here.

What if I have follow up questions?
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If you have follow up questions or need help understanding any part of the Expert Treatment Plan, we will address them at no additional cost. However, if you require another consultation with the experts, we need to treat it as a new case.

What will my treating doctor think about my Expert Treatment Plan?
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Treating physicians tend to look favorably on treatments recommended by experts from Tata Memorial Centre and National Cancer Grid. In many cases, treating oncologists incorporate information from the Expert Treatment Plan into their decisions, which has led to improved outcomes. In other cases, the patients avoided treatments that were unnecessarily expensive.

78% of patients adopt our recommended treatment plans after consulting their treating doctors.